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The Nairobi-based Lufthansa Kenya office provides extensive travel services to local passengers, including booking assistance, ticket changes, and baggage claims. It facilitates travel insurance, visa guidance, and loyalty program management. Lufthansa Kenya’s daily flights enable seamless global connections via Frankfurt, supporting trade, tourism, and cultural exchange between Kenya and Europe. The airline emphasizes passenger satisfaction with multilingual staff and efficient ground operations, offering an elevated travel experience that blends German efficiency with excellent customer care.
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